Effective Date:22/07/2024

Thank you for shopping at EVASQ PRIVATE LIMITED. We are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

You have 30 calendar days from the date you received your item to request a return.

Eligibility for Returns:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A receipt or proof of purchase is required to process your return.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

Refund Process:

• Refunds will be processed within 7-10 business days after we receive and inspect your returned item.
• You will receive the credit within a certain number of days, depending on your card issuer's policies.

3. Shipping

Return Shipping Costs:

• You are responsible for paying the shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Non-Returnable Items

Some items are exempt from being returned. Non-returnable items include:

• Perishable goods such as food, flowers, newspapers, or magazines
• Intimate or sanitary goods
• Hazardous materials or flammable liquids and gases
• Gift cards
• Downloadable software products
• Some health and personal care items

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@evasq.com.

6. Contact Us

If you have any questions about our Refund Policy or need assistance with your return, please contact us at:

• Email: support@evasq.com
• Address: EVASQ PRIVATE LIMITED, Office no - 35, 1st floor , jagat plaza-2, , jagat farm gr. Noida, G B Nagar, UP, India 201308

Thank you for shopping at EVASQ PRIVATE LIMITED. We appreciate your business and are committed to providing you with quality, sustainable products and excellent customer service.